THE LABORATORY PEOPLE
Camlab has been supplying laboratory equipment and consumables in the Cambridge area since 1950. Specialist activities include water analysis and process instruments, life science instrumentation, consumables and accessories, and an extensive range of laboratory equipment for pharmaceutical and industrial research. We aim to offer the highest levels of customer service and satisfaction in all we do.
We offer a choice of quality products, efficient customer service and excellent maintenance back-up from our service organisation.
We are committed to a continuous programme of development in our services and product offerings delivering real-time information on the latest innovative scientific products to our customers.
WHAT CAN WE OFFER YOU?
Camlab aim to deliver all orders countrywide, within 48 hours, via our own transport or by our ‘next-day’ carrier network. Customers will be notified of delivery lead times for any back ordered items, at the time of ordering. As an independent supplier we endeavour to be reliable, efficient and flexible in our approach. Our ordering system and deliveries can be tailored to meet specific requirements, i.e. consignment stock, call-off orders, and bulk purchasing.
We have established excellent long term relationships with many high quality scientific manufacturers’ worldwide, which has enabled Camlab to offer our customers an unbiased view of new, innovative products being launched into the market place. We can also involve customers in trials of new products, and use their first hand knowledge to ensure that together, we come up with the most effective solution. We will never without prior consultation substitute an alternative product if a product becomes unavailable nor compromise on the quality of a product. As an independent distributor we are able to offer a very comprehensive range of scientific, laboratory, and PPE products, from leading manufacturers without any bias towards any one particular brand.
TRAINING AND INFORMATION
Getting the right product to ensure you get the right results can be difficult and it’s sometimes confusing when there is a wide range of choice. We can help you get the right product. We can organise exhibitions/information days, with products on display and manufacturers’ representatives on hand to demonstrate and provide technical know-how. Product training is readily available to customers so that personnel know exactly how to use their scientific equipment. Our sales personnel have regular product training sessions directly with the manufacturers to ensure they can offer product knowledge and technical competence at all times.
At Camlab we understand the importance of personal contact. As well as providing you with an easy to use website our experienced and dedicated Customer Sales team is also available to help should you not find what you need online – no time-wasting call queues or being endlessly put through to another department. Experience the difference.